Civil Service Judgement Test practice questions with action ratings and explanations.
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: Grade 7/Grade 6 Scenario You chair a cross-government group designing a shared service. The largest department funds most of the work and uses meetings to push…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: EO Scenario Your manager asks you to select 20 completed cases for a review of overall quality. Some newer colleagues are worried the exercise is really…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: Grade 7/Grade 6 Scenario An external report criticises long delays in a public service. The policy director says operational teams failed to implement the design properly….
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: HEO/SEO Scenario A delivery partner is reluctant to take part in a new service trial. Their manager says the last change programme created extra work and…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: AA and AO Scenario During a one-to-one, your manager says your case notes are accurate and contain the required information, but they take longer to complete…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: HEO/SEO Scenario A legal adviser and an operations lead disagree about whether a new type of evidence can be accepted in a public scheme. The legal…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: Grade 7/Grade 6 Scenario A national contact service has a growing backlog. The operations director wants a standard ten-minute call target to increase throughput. The customer…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: HEO/SEO Scenario A director has announced that your area will be restructured, but the final team design will not be confirmed for six weeks. No job…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: EO Scenario A new online application form is due to launch next week. An accessibility tester finds that a required dropdown is not announced by common…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: AA and AO Scenario During a team break, one colleague makes a joke about another colleague's accent. A few people laugh. The colleague who is being…