Casework Skills Test Question 82 – Checking a decision letter dispatch record
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Task type: Error checking
Practice focus: Letter versions, postal addresses, postcodes and dispatch methods
Difficulty: Medium
Task
A decision letter has been approved and dispatched. Compare the final letter and dispatch confirmation with the case system entry and identify every error.
Source record
| Field | Recorded value |
|---|---|
| Decision reference | DEC-440781 |
| Case reference | CW-901473 |
| Decision date | 12 November 2026 |
| Letter version | 3.2 |
| Address line | 27 Old Mill Lane |
| Postcode | M14 6RT |
| Dispatch method | First-class post |
| Dispatch date | 13 November 2026 |
| Tracking reference | Not applicable |
| Letter language | English |
Case system entry
| Field | Recorded value |
|---|---|
| Decision reference | DEC-440781 |
| Case reference | CW-901473 |
| Decision date | 12 November 2026 |
| Letter version | 3.1 |
| Address line | 72 Old Mill Lane |
| Postcode | M14 6TR |
| Dispatch method | |
| Dispatch date | 13 November 2026 |
| Tracking reference | Not applicable |
| Letter language | English |
Click to reveal the answer
| Incorrect field | System entry | Correct value |
|---|---|---|
| Letter version | 3.1 | 3.2 |
| Address line | 72 Old Mill Lane | 27 Old Mill Lane |
| Postcode | M14 6TR | M14 6RT |
| Dispatch method | First-class post |
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