Work Strengths Test Question 67 – Restoring a partner’s confidence in a programme
Read the scenario and rate every action independently. More than one action can receive the same rating.
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Scenario
A partner department is considering leaving a joint programme. Its senior sponsor says key decisions are presented as final before the department is consulted, while your team says the partner takes too long to respond and reopens settled points. A major milestone depends on the partner's data and is now at risk. Both organisations still support the programme's intended outcome.
Rate the actions
For each action, choose Counterproductive, Ineffective, Fairly Effective or Effective.
Action A
Meet the sponsor, acknowledge their experience, review the decision history and agree decision rights, response times and a recovery plan.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action B
Continue the programme without the partner for now and allow them to rejoin once they are ready to provide the data.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action C
Escalate the threatened withdrawal as a failure to cooperate and ask the partner's leadership to instruct the sponsor to remain involved.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action D
Give the partner more time to comment on future decisions and ask your team to be patient while confidence improves.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Click to reveal the answer
- Action A: Effective
- Action B: Ineffective
- Action C: Counterproductive
- Action D: Fairly Effective
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